Support

Need help with Lockstep? We can help with Premium access, Pair Play rooms, saved moments, or general questions.

Contact

Email [email protected] and include your device model, iOS version, and a brief description of what happened.

Restore purchases

Open Lockstep Settings and tap Restore Purchases. Purchases and subscriptions are managed by Apple through your App Store account.

Pair Play tips

• Make sure both players have the latest version of Lockstep.
• Create a private room, share the code, then have your partner join.
• If a connection drops, tap Try reconnecting while the room is still active.